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news agency that never closes, through videoconferencing

So I just discovered the ATMs of Citibank Japan, it's Russia that we arrived [1] a new original application of videoconferencing in the banking sector. The "Банк Москвы " (Bank of Moscow) recently opened a "digital agency" in which customers can perform all the operations, 24 hours on 24 and 7 / 7 by contacting the center Appeal multimedia ATMs that are available to them provision.

Consultation accounts, payments, transfers, and even subscription products and services, and are now permanently available in Moscow, that advisers are present or not.

The bank says the project took only four months , to prepare for the inauguration, and it already provides the generalization of videoconferencing in all its branches in the capital and in areas where implementation is possible (the restriction is probably related to the availability of an adequate network connectivity).

At a time when video conferencing is available on all PCs (which benefits Monabanq example) and even, increasingly, on mobile phones, appeared on ATMs can raise the skepticism . Nevertheless, this initiative is not totally meaningless, because it provides a new point of contact between the bank and its customers (especially one that is not a fan of online services) and could also inspire institutions located in emerging countries where rates remain low personal technology equipment.

[1] Link to the press in Russia. See also the Avaya, provider of the bank.